Se você encontrar esse problema, consulte as etapas a seguir para verificar.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17542/direct/1703055123004-image.png)
Passo 1. Verifique se você está logado no Pandacenter.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17542/direct/1703055202784-image.png)
Etapa 2. Verifique se o número do scanner é igual ao número no corpo do scanner.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17542/direct/1703055309688-image.png)
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17542/direct/1703055358346-image.png)
Etapa 3. Caso contrário, faça login na conta correta do scanner.