US English (US)
FR French
DE German
ES Spanish
IT Italian
PL Polish
JP Japanese
RU Russian
CN Chinese
SA Arabic
CS Czech
PT Portuguese
Back to homepage

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
FR French
DE German
ES Spanish
IT Italian
PL Polish
JP Japanese
RU Russian
CN Chinese
SA Arabic
CS Czech
PT Portuguese
  • Home
  • FAQ

The downloaded cases can't be unzipped

Written by xiaodan wang

Updated at July 27th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Get started
    Catalog Software downloading
  • Cloud
    Scanner management Case storage Case preview and sharing
  • Panda tutorial
    Software feature Scanning video
  • Trouble shooting
  • FAQ
  • Contact us
+ More

This issue may be caused by abnormal local zip configuration. Please check if the corresponding zip software is installed on your computer. If not, please install the decompression program to solve the problem. Such as 7z: https://www.7-zip.org/

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to do the sterilization and disinfection.
  • Scanner became slow
  • Compatible with MacBook?
  • Panda has stl file

Copyright 2025 – Panda Scanner.

Knowledge Base Software by Helpjuice

Expand