Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request. 
We’ll get back to you as soon as possible.
If you still have questions or prefer to get help directly from an agent, please submit a request. 
We’ll get back to you as soon as possible.
 
              renting@freqtek.com
Article 
 Last Month
Your browser does not support HTML5 video.
Q: How to open the “Dynamic Bite Check”? A: Click “Create Order”. Open the “Advanced Mode”. Find the “BiteMode”. Click the “Dynamic Bite Check”.
Your browser does not support HTML5 video.
Your browser does not support HTML5 video.
Settings and important notes for the PandaCenter 1.8.2 when using 50-series NVIDIA graphics cards. I. Prerequisites None-50-series GPUs require driver version 576.02 or above 50-series GPUs require driver version 581.15 or above Laptop : https://www.nvidia.cn/drivers/details/253199/ Desktop PC: https://www.nvidia.cn/drivers/details/253167/ It
Your browser does not support HTML5 video.
Q: How to connect my PandaP2/P3 with my laptop? A: Please refer to the following picture to connect the scanner with the laptop.
Your browser does not support HTML5 video.
Settings and important notes for the PandaCenter 1.8.2 when using 50-series graphics cards I. Prerequisites None-50-series GPUs require driver version 576.02 or above 50-series GPUs require driver version 581.15 or above Laptop : https://www.nvidia.cn/drivers/details/253199/ Desktop PC:https://www.nvidia.cn/drivers/details/253167/ It is recomm
Q: What's the difference between Free and Restricted in the Only scan data in the mounting direction? A: Freedom Mode: Allows customers to freely dig holes without restricting scanning direction. Operation is more flexible and suitable for customers who find “Restrict” is difficult. Restrict Mode: A cylindrical 3D space is created by making a
Q: Why can’t the Lab receive case? A: 1. Check whether the clinic and lab case-receiving account are in the same server region. 2. Check whether the lab’s account is registered as a Lab account. 3.Check whether the clinic successfully uploaded the data and selected the correct recipient when uploading the data. In the Cloud,select the “Transmission”
Q: What's “Scanning process data to keep holes” and “Post-processing data to keep holes”? A:Our software can detect and mark small unscanned gaps as blue holes; you can choose whether to have these holes filled automatically. Scanning process data to keep holes: It means that after scanning stops, the software will not automatically fill any
Your browser does not support HTML5 video.
Your browser does not support HTML5 video. This is the video for the smart how to scanning of mesial and distal surface
Your browser does not support HTML5 video.
Your browser does not support HTML5 video.
Your browser does not support HTML5 video.
Here is a video about how to scan the Rest- Full-Arch Preparation Cases. Rest- Full-Arch Preparation Cases
Q: What‘s the difference between Smooth and Fidelity in Post-processing Data? A: Smooth Mode: the processed model surface looks smoother and more even. Fidelity Mode: the surface is slightly rougher but more realistic. In the current software version: the difference between Smooth and Fidelity isn’t very noticeable. Fidelity won’t feel rough or
Your browser does not support HTML5 video.
Q: Does Panda offer Digital Smile Desgin feature? A: Yes. Our mobile app Pandaunion provides Digital Smile Desgin function. Please refer to the attached video for detailed instructions. The app automatically creates lip-motion videos from facial photos, offering a helpful reference for dentofacial design.
Q:How to make the account unsearchable? A:Please login the the Cloud firstly. Here you can customize the settings how others can search for you.
Here is a video about how to scan the face and match the dental and facial data.
Q: What‘s the difference between Fast and Quality in the Scan Mode? A: Fast Mode:scan data is made of many clustered points. Advantage: low computer requirement, fast scanning. Characteristic: lower data density, less even details. Quality Mode: scan data is made of many small triangles stitched together. Advantage: much more det
Please click the following icon to download the PandaCAD. PandaCAD Installer
Your browser does not support HTML5 video.
Clinic or Lab obtain the patient's 3D digital dental model through Freqty Cloud. This model needs to be easily shared with patients, other labs, or viewed across different devices within the clinic. Generate a QR code. Patients or doctors can simply scan the QR code with a mobile phone or tablet computer to view 3D dental model without installing Pa
Here is a video about the “Comparison”,and you will know how to use it.
Your browser does not support HTML5 video.
Your browser does not support HTML5 video.