This issue may be caused by abnormal local zip configuration. Please check if the corresponding zip software is installed on your computer. If not, please install the decompression program to solve the problem. Such as 7z: https://www.7-zip.org/
Unbox the scanner and connect the scanner to the laptop In this video, you can check what you will get after unboxing and how to connect the scanner to the laptop.
Introduction: Capture screen and save. Purpose: For better communication between patient, doctor and lab. How to use: Click "Capture" to save the image of the model data. Access path:Processor —— Capture
If the scanned data is lost, there will have a tip,when you click “yes” button,if will recover the scanned data automatically. If not, please contact support to do with it remotely .
grey black The reason is that the graphic driver is too lower, you need to update it . Step1. Download and update the graphic driver download link of driver(notebook) You can also download the corresponding graphics card driver from Nvidia's official website (https://www.nvidia.com > en-
In the occlusal scan window, record the patient’s occlusal movement trajectory to generate occlusal animations. Complete scanning of both occlusal scans 1 and occlusal scan 2 is required before recording. Your browser does not support HTML5 video.